Frequently Asked Questions

Plum Bottom Gallery FAQS

Return Policy

We hope you love everything you purchase from our gallery, but we understand if you don’t! All items are returnable/exchangeable for up to 14 days from the date of purchase. You are welcome to return in-store at any of our locations or mail your items back to us; If you decide to return your items via mail, you are responsible for paying the cost of shipping back to us as well as insuring the piece.

All items mailed back must be mailed to the following address: 

4999 Plum Bottom Road

Egg Harbor, WI 54209. 

Shipping

We want your shipping experience with Plum Bottom Gallery to be as simple as possible. As a gallery, we strive to get your handmade, one-of-a-kind pieces of art to you in pristine condition. Shipping is calculated based on the subtotal of your order; Below, you’ll find a breakdown of our standard shipping cost by price.

Jewelry and ornaments are slightly different- These categories have a flat rate and an additional charge per extra item. If your order includes other items in addition to these, the shipping will be calculated under standard shipping.

There is an option to pick up in-store, where you can pick up your item at our Plum Bottom Road location for free.

Total Order

Shipping Charge

Up to $50

$8

$50.01–$100

$12

$100.01–$150

$16

$150.01–$200

$20

$200.01–$250

$24

$250.01–$500

$30

$500.01–$1,000

$40

$1,000.01–$2,000

$65

Over $2,000

$100

 

Jewelry- $6 for the first item, $2 for each additional item. If your order includes both jewelry and other items, it will be calculated under Standard Shipping. Fine jewelry ships for $48 + $10/additional item. All fine jewelry ships as an insured UPS signature required package.

Ornaments- $10 for the first item, $3 for each additional item. If your order includes both ornaments and other items, it will be calculated under Standard Shipping.

In-Store Pickup- We offer free in-store pickup on all items at our Plum Bottom Road location. To take advantage of this option, please select “pickup” during checkout.